Self-Service Password Reset and Unlock Account

According to a recent report, about 1 in 4 calls thereto Help Desks involve resetting expired passwords, and unlocking user accounts. CionSystems saves you time and money by allowing employees to self-manage their accounts without having to call the assistance Desk. This leads to less downtime and increased satisfaction with IT processes.

CionSystems Enterprise Self Service may be a state-of-the-art solution for identity administration and access control. The Enterprise Self Service delivers the functionalities of web access policy creation and enforcement, user self-registration and self-service, delegated administration, password management, and reporting. Having 3 access levels provides the pliability and reach necessary in today’s complex business environment.

Enterprise Self Service also exposes an internet service api for Multifactor Authentication. This web service api is exposed to external clients to authenticate the users with Enterprise Self-service application. The external client just must provide User Name, password as first factor of Authentication and therefore the Second factor to authenticate are going to be to validate using 1.Security Question with Answers 2.OTP over Email 3.OTP over Mobile.



Enterprise Self Service allows users to reset their password and unlock their account using their phone, tablet, shared workstation or kiosk.